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Xfinity Error Code 6030

I have used Virgin Media "TV Anywhere" as a Sky Sports subscriber for many years - successfully, but now we have to "sign in" to the Sky Sports web page it Can't you people use a set of applications that don't require being a full time support technician to watch a few movies on the computer?I don't like having to upgrade IE The Microsoft Silverlight verification site reports the latest version as being installed and working. In Chrome, when you begin, you will get a popup that says Silverlight is outdated, then it asks if you want to run it just this time. useful reference

We pay a lot of money for the services. But having been to the MS Silverlight support page and had it verified that it IS WORKING what other reasons are there for this error?Currently running Windows XP SP3, with IE It is really starting to irritate me. Error also appears on Google Chrome browser on the same machine.

And in the process prevent that same segment of the userbase from being able to use the one thing that fixed the issue that again, YOU CAUSED??? 0 Kudos Posted by Before use MS fix support.microsoft.com/…/pl to erase Silverlighta. Accessing and setup of a Wireless Gateway Find everything you need to know about setting up your wireless gateway. Then got message that I had to UPDATE Silverlight to play the video.

Updated daily, there is a lot to offer. So that fix does not help in this case. I can't watch any of my programs that are on "Cable". Still testing it though.

Message 5 of 8 (3,055 Views)   Reply johnspat28 Aspiring Contributor Posts: 5 Registered: ‎24-11-2011 0 Re: Online Viewer - Error 6030 but Silverlight IS INSTALLED and WORKING Options Mark as This fix does not seem to work. Possibly as early as tomorrow afternoon. Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report Tonight it started working again, we will see how long it works this time. 0 Kudos Posted by

Reply William Zhang says: October 24, 2012 at 7:38 pm Yes, just delete the content in the folder and you will go through inidividualization process again. No impeding issues were found. Everyone's Tags (1): video playback View All (1) 0 Kudos Posted by SWFBetth ‎06-05-2012 09:10 AM Contributor View All Member Since: ‎03-24-2010 Posts: 23 Message 139 of 147 (2,255 Views) Re: If that is the case, try cleaning up the license store (located at C:ProgramDataMicrosoftPlayReady, depending OS used).

Reply PK says: September 8, 2014 at 9:56 am Install Silverlight 5.0.61118.0 32 bit! Dashboard for XFINITY TV on the X1 Platform Get details on weather, traffic, sports and more all from your XFINITY TV on the X1 Platform Dashboard. In thiscase, the only Output Protection being applied is PlayEnabler (allow or disallow). I had to do the fix numerous times (every several days),and now hadto upgrade Silverlight, which causes the problem all over again.

I can read the forums if I'm still having problems.ThanksMIARAYYou have to turn off the emails from your end. 0 Kudos Posted by Godsalone ‎06-01-2012 10:07 PM Visitor Member Since: ‎06-01-2012 see here But when I try to use this solution with non-persistent license, I get the error: System.Web.Services.Protocols.SoapException: Internal service error. She said they would have to change my password to fix the problerm...why would that happen if the error is on your end. I followed the upgrade procedure and then restarted my browser (Google Chrome) and tried to watch the series.

would that do the trick ? Hi All, This deployment is now complete. Actually works better then the 5.0 version. this page Many times the new release is worse than the old version.

Any ideas? OutputProtection behavior is unchanged in this case and no OP is “bypassed”. Thanks Reply Jiri Volejnik says: May 22, 2012 at 8:53 am I gave it a try, but it didn't work, unfortunately.

I have removed and installed Silverlight, I have cleared cookies and cache and still I can't get it to work.

It keeps telling me to upgrade no matter what I do. If anyone on this forum is considering a class action lawsuit - count me in. The Background: This is not a bug, rather it is a change since Silverlight 5.1. There is no need to change your leaf license server code.

Until today.WHEN YOUR APP FORCED ME TO UPGRADE IN ORDER TO WATCH ANY PROGRAMS, BUT THEN PROMPTLY GAVE A 6030 ERROR FOR ALL PROGRAMS!!!What is going on here??? says: April 12, 2013 at 1:56 am Hi, It works fine with persistent licence. Come on Virgin Media send everyone a quick fix or I will probably defect to ……Sky!!! Get More Info PLEASE GET BACK TO ME AND LET ME KNOW WHAT IS HAPPENING!!!!!!!!!!! 0 Kudos Posted by chibray ‎06-02-2012 09:18 PM Regular Visitor Member Since: ‎05-20-2012 Posts: 4 Message 124 of 147

Deja Vu / Catch 22 in perpetual redundancy... I just think it should be much easier to watch a movie on a 3Ghz PC with 1 GB RAM and a 256 MB Video Card on Comcast High speed internet.Nothing Yourerror resolution page states this occurs when MS Silverlight is not installed or working correctly. That works for me. 0 Kudos Posted by ComcastTony ‎06-05-2012 12:20 PM Edited on ‎06-05-2012 12:21 PM Official Employee View All Member Since: ‎05-31-2012 Posts: 157 Message 140 of 147 (2,241

This is when the problem started.Also, I am using Windows XP.I am looking forward to any help that you can provide.Jermain 0 Kudos Posted by notagain666 ‎05-31-2012 11:45 PM Visitor Member Over the past three days I have spent several hours talking with six or more customer service reps who have never heard of error 6030 and have put me through all Maybe when we pay our bill we should pay with an error code. 0 Kudos Posted by Chessmaster1 ‎06-04-2012 03:57 AM Visitor Member Since: ‎06-04-2012 Posts: 1 Message 130 of 147 If you check your Silverlight version, is it Silverlight version 5.1, instead of prior versions such as Silverlight 5.0?

is there an easy solution that a thicko like me can follow?! Free Access. After this code change, PlayReady licenses will contain the Play Enabler technology GUID and 6030 issue should be resolved. Start here. CommunityCategoryBoardUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Greetz. Works on WIN 8.1 64bit IE 11 64 bit Tested on Intel HD 4600 and HD 5000 Reply Follow UsPopular TagsPlayReady Azure Media Services Smooth Streaming Live Streaming Silverlight PlayReady protection You offer the service, we pay and we don't get. I have been successfully watching the HBO series over the past week without being prompted to upgrade my Silver Light until today.

Do your best to fix please. help?My Zip Code:UnknownMy Cable Provider:UnknownMy myDVR Manager Status:Not InstalledMy Set Top Box Names:Not InstalledMy Queue setup:FalseFacebook Queue Syncing:FalseFacebook Connect:FalseMy public IP address:67.183.119.33My operating system:Windows - UndefinedMy web browser:Chrome 19 - Mozilla/5.0 Then you can play your show. Be sure to disable automatic updates from Windows, or your pc will just reinstall Silver 5.1. 0 Kudos Posted by marlon12 ‎05-31-2012 10:47 PM Visitor Member Since: ‎05-31-2012 Posts: 1 Message

i even uninstalled and downloaded an older version to try and it still prompts me to download the newest version to watch it. Please let us know if you see any issues. I consider this part of what I pay for, at over 120$ a month I expect all of my service to work.