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Xbox Live Payment Options Error

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THIS ISSUE SEPARATE ISSUE Share this page Xbox Feedback Support Photosensitive Seizure Warning Code of Conduct Fans Xbox Wire For Developers Games [email protected] Windows 10 Jobs Designed for Xbox English (United If needed, sign in to the Microsoft account you want to change. Get help from the community Ambassador chat Chat one on one with a fellow Xbox User who wants to help. Related Issues Payment & billing How to redeem an Xbox prepaid code Manage your subscription on Xbox 360 Back to top Was this article helpful? http://devstude.net/xbox-one/xbox-payment-options-error.php

To help prevent additional service interruptions, please update your payment info. See details > 1 Share this page Xbox Support Xbox One Xbox 360 Xbox on Windows 10 Games Billing Error messages and codes Microsoft account balance Payment and purchases Prepaid codes Try this community option, below. Here's how: In a browser, go to My Account.

Xbox One Use A Different Way To Pay

On the “Change how you pay for these subscriptions" page, select the payment option to be changed from the dropdown list. Contact your credit card company or bank and make sure that the payment option that you’re using was activated, that it has available funds and that the transaction is not being Chat with an Ambassador Provide feedback for this topic Yes No 255 characters remain. Update your billing contact information online Learn how to update your billing contact information online.

Locate the suspended subscription in the list. Here's how: In a browser, go to My Account. See details > 1 Share this page Xbox Support Xbox One Xbox 360 Getting started Accessories Apps Console Error codes Networking Security Store Warranty and service Windows Media Center Xbox Live Xbox One Purchase Error Something Went Wrong This page shows you how to add a new payment option, replace an existing one, or remove an old one.

Related Issues How to pay a past due balance on an Xbox subscription How to manage your child’s Xbox subscription Back to top Was this article helpful? See details > 1 Share this page Xbox Support Xbox One Xbox 360 Xbox on Windows 10 Games Billing Error messages and codes Microsoft account balance Payment and purchases Prepaid codes Please have your gamertag or Microsoft account name and payment information available. You’ll need to settle the past due balance using the steps above before redeeming your prepaid code.

To protect your privacy, please do not include contact information in your feedback. Xbox One Pbr9002 The card can't accept online purchases or automatic billing. Solution When you receive this error message, it means that your Xbox subscription has been suspended because of non-payment, and you currently have an outstanding balance on your account. Try this community option, below.

Xbox One Use A Different Way To Pay Fix

Chat with an Ambassador Support Resources Error & Status Code Search Repair and service center Manuals and warranty info Post on the Community Support Forums Contact Us Contact Us Would you Solution 5: Confirm that you are using an approved payment method You can use Visa, MasterCard or American Express cards in Windows Phone Marketplace as long as they allow international purchases. Xbox One Use A Different Way To Pay Please select a different payment option or add a new one. Try A Different Payment Option Xbox One If you don’t want to add another payment method, contact Support for help removing your payment method.

Select Add a payment option, and then follow the steps to set up your credit card, debit card, or PayPal account as a new payment option. http://devstude.net/xbox-one/xbox-live-error-help.php THIS ISSUE SEPARATE ISSUE Share this page Xbox Feedback Support Photosensitive Seizure Warning Code of Conduct Fans Xbox Wire For Developers Games [email protected] Windows 10 Jobs Designed for Xbox English (United We're sorry this article didn't solve your problem. Click Done Now that you’ve switched your membership to another payment method, you can remove the original payment method. Xbox One Credit Card Problem

When you call, please have your gamertag or Microsoft Account and payment information available. If you try to remove the credit card associated with an active Xbox Live membership or Zune account, you will be prompted to add a new payment option. You can easily remove your payment option. my review here If you want to use a prepaid subscription code instead of a renewing subscription, you can redeem a prepaid code online.

Get help from the community Ambassador chat Chat one on one with a fellow Xbox User who wants to help. Pbr9012 Xbox One Next to the payment option you want to change, click Remove. Choose Yes to confirm the removal.

Select Add a new way to pay, select Next, and then follow the steps to set up your credit card, debit card, or PayPal account as a new payment option.

Note To add a new payment option, select Add a new way to pay, select Next, and then follow the steps to set up your credit card, debit card, or PayPal Related Issues Manage payment options support Manage your payment options on Xbox 360 Manage your payment options on Xbox One Back to top Was this article helpful? Chat with an Ambassador Support Resources Error & Status Code Search Repair and service center Manuals and warranty info Post on the Community Support Forums Contact Us Contact Us Would you Xbox Live This Payment Option Won't Work Note If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost Password Solution.

Solution 1: Confirm that your credit or debit card is working Your purchase might have failed for the following reasons: The credit or debit card hasn't been activated. Choose how you want to pay and follow the instructions. Use the following steps to add another payment option. get redirected here If your credit card is an approved form of payment, try the next solution.

Here’s how to pay it online: Sign in to your Services & subscriptions page with your Microsoft account. Find your past due subscription in the list. Change an Xbox Live payment option online It's easy to change your payment option. To protect your privacy, please do not include contact information in your feedback.

Solution 3: Try your purchase again later The Xbox Live or Zune purchase might be blocked for one of the following reasons: Too many recent declined purchase attempts. If needed, sign in to the Microsoft account you want to change. THIS ISSUE SEPARATE ISSUE Xbox Feedback Support Photosensitive Seizure Warning Code of Conduct Fans Xbox Wire Jobs For Developers Games [email protected] Windows 10 English (Other)‎ Contact us Privacy & Cookies Terms The credit card was declined due to insufficient funds.

To do this, see one of the following pages: Change how you pay for an Xbox subscription Manage your subscription on Xbox 360 Make sure that you also update your billing Chat with an Ambassador Support Resources Error & Status Code Search Repair and service center Manuals and warranty info Post on the Community Support Forums Contact Us Contact Us Would you See details > 1 Share this page Xbox Support Xbox One Xbox 360 Xbox on Windows 10 Games Billing Error messages and codes Microsoft account balance Payment and purchases Prepaid codes The payment option you provided may have a violation for non-payment that’s preventing it from being used for new purchases.

To protect your privacy, please do not include contact information in your feedback. Status code: C101A007 This may mean that your payment option can’t be authorized through your bank, or Microsoft detects suspicious activity and is preventing charges. Solution To resolve this issue, use the troubleshooting steps at Xbox Live credit card error codes. If the problem still occurs after you’ve waited 48 hours, try the next solution.

The credit card company is intentionally preventing use of the card. Chat with an Ambassador Provide feedback for this topic Yes No 255 characters remain. Yes No Thank you for your feedback Thanks for your feedback!