Home > Xbox One > Xbox / Error Help

Xbox / Error Help

Contents

To do this, go to Troubleshoot Xbox prepaid code issues. See details > 1 Share this page Xbox Support Xbox One Xbox 360 Xbox on Windows 10 Games Billing Error messages and codes Microsoft account balance Payment and purchases Prepaid codes Certain offers are valid only for an Xbox Live Gold subscription (for example, promotional premium content). To do so, see the following pages: If your Xbox subscription is suspended, see Your Xbox subscription is suspended. More about the author

Solution 4: Check the country/region of your PayPal account If you use your PayPal account as a payment option, that account's country/region must match your Microsoft account country/region. To manage your subscription, sign in to your Microsoft account. We're sorry this article didn't solve your problem. Yes No Thank you for your feedback Thanks for your feedback!

0x87de0017 Xbox One Fix

Solution 3: Delete your profile and clear your cache Unplug any accessories attached to your console, such as a headset, the Xbox 360 Chatpad, or the Kinect sensor. Xbox One Xbox 360 Xbox on Windows 10 Games Billing My account Manage your subscriptions Do you need to manage your Xbox subscription? You have an outstanding balance on your Microsoft account. If you don't use external storage, your profile will immediately begin downloading.

Example For “Error 417f-xxxx-xxxx-xxxx-8007-2746” (where the letter “x” can be any number), search for “80072746.” Go to forums If you’ve tried these and still aren’t getting results, check out the top Enter the email address of the Microsoft account that's associated with your Xbox profile. Solution 1: Check the Xbox Live service status If you see any alerts here, wait until the service is up and running and try again: Xbox Live Core Services: up and Xbox.com/errorhelp 0x87dd0013 Make sure that you have typed the code correctly.

There's an issue with a prepaid code you used. Www.xbox.com/errorhelp Xbox One This code has already been used. For more information, see Xbox 360 online safety and privacy settings. In thePrivacy & Online Settingspanel, selectChange Settings.

Solutions To resolve this problem, try the following solutions. What Is Error Code -50 Note If your account is an Xbox Live child account, you must enter the parent's Microsoft account credentials to download the profile. (For help with lost credentials, use the Lost Account Because error messages can be generated by service outages, check the Xbox Live service status for alerts before searching for your error code. See details > 1 Share this page Xbox Support Xbox One Xbox 360 Getting started Accessories Apps Console Error codes Networking Security Store Warranty and service Windows Media Center Xbox Live

Www.xbox.com/errorhelp Xbox One

THIS ISSUE SEPARATE ISSUE Share this page Xbox Feedback Support Photosensitive Seizure Warning Code of Conduct Fans Xbox Wire For Developers Games [email protected] Windows 10 Jobs Designed for Xbox English (United NoteXbox Live child accounts require approval from a parent Microsoft account. 0x87de0017 Xbox One Fix You can’t use prepaid codes if your Microsoft account has a balance due. Www.xbox.com/errorhelp 0x80070102 Important Prepaid codes cannot be used or activated if your Microsoft account is suspended or has a balance due.

Adjust your family settings using your console Sign in to the account that's having the issue, go to theSettingshub, and selectFamily. my review here Clear your system cache. On your Xbox One console, go to Settings, and then Account. Many codes look alike, and some Xbox games include codes meant to be used at the publisher’s website instead of through Xbox Live. Xbox One Error Code 0x876c0001

Your billing information is incomplete. Chat with an Ambassador Support Resources Error & Status Code Search Repair and service center Manuals and warranty info Post on the Community Support Forums Contact Us Contact Us Would you To make sure that your Microsoft account country/region matches your payment option country/locale, see How to update your Microsoft account if you’re moving to a new country or region. click site THIS ISSUE SEPARATE ISSUE Share this page Xbox Feedback Support Photosensitive Seizure Warning Code of Conduct Fans Xbox Wire For Developers Games [email protected] Windows 10 Jobs Designed for Xbox English (United

If you live in a household where other people have access to your codes, check that it wasn’t redeemed by someone else. Xbox Live Status Code 807b0193 For more information, see How to pay a past due balance for an Xbox subscription. For more information, see Your Xbox subscription is suspended.

Prepaid code for a Microsoft gift card If you receive this message when redeeming a code for a Microsoft gift card, check your order history from a PC to see if

We won't give up and neither should you. Solution 1: Check the Xbox Live service status If you see any alerts here, wait until the service is up and running and try again: Purchase and Content Usage: up and SelectSave. 0x87e107d0 SelectTV Ratings, and then selectAll TV Shows.

We won't give up and neither should you. See details > 1 Xbox Support: What do you need help with? This deletes the profile and the associated saved games and achievements. navigate to this website Support resources Error & Status Code Search Repair and service center Manuals and warranty info Post on the Community Support Forums Chat with a volunteer from the community Contact us Share

See details > 1 Share this page Xbox Support Xbox One Xbox 360 Getting started Accessories Apps Console Error codes Networking Security Store Warranty and service Windows Media Center Xbox Live Chat with an Ambassador Support Resources Error & Status Code Search Repair and service center Manuals and warranty info Post on the Community Support Forums Contact Us Contact Us Would you Also, be aware that although the forums community is an excellent resource, community members are not Xbox Support agents and provide informational assistance only. On a computer, go to Services & subscriptions in your account.

If you have set a Family Settings pass code, enter your code. We're sorry this article didn't solve your problem. This code cannot be redeemed under your current membership type If you receive this error message, use one of these methods to check your subscription type: On your Xbox 360 console, If they don't match, you'll need to use another payment option to complete the purchase.

Solutions To resolve this problem, try the following solutions. To protect your privacy, please do not include contact information in your feedback. If your subscription type does not allow you to use a prepaid code, you need to upgrade to an Xbox Live Goldsubscription. See Solution 3 above to check your PayPal payment option’s country/region, to update your payment option, or to add a new one.

Select the profile that you want to delete. Get help from the community Ambassador chat Chat one on one with a fellow Xbox User who wants to help. Is your prepaid code intended for Xbox? Also, make sure that your card's expiration date hasn't passed.

This code wasn't activated by the retailer. Still having problems? Contact the store and have them activate the card All codes must be activated at the point of sale in order to be used on Xbox Live. Related Issues Manage your non-Xbox subscription payment options on Xbox 360 Manage your non-Xbox subscription payment options on Xbox One Back to top Was this article helpful?

Make sure that you didn’t already redeem the code, possibly under a different gamertag or Microsoft account. See the Xbox 360 NAT Error Solution for help opening network ports.