If your bank or financial institution is not blocking the transaction, try the next solution. Solution 2: Change how you pay for your Xbox subscription If the payment option you use to pay for your Xbox subscription is expired or no longer valid, you’ll need to this will not buy the points at this step your just adding a way to pay M.S custom support is china people who get paid average 50 cent hr (not joking) Solution 3: Confirm that you’re using an approved payment option You can use Visa, MasterCard, or American Express cards as long as they allow international purchases. http://devstude.net/xbox-one/xbox-360-credit-card-error.php
Get help from the community Ambassador chat Chat one on one with a fellow Xbox User who wants to help. You’ll need to settle the outstanding balance using the steps above before redeeming your prepaid code. We’ve detected suspicious activity and are preventing charges on the card. Verify that the expiration date, card security code, and name that you entered are correct and match what is shown on the card.
The payment option has a violation for non-payment that’s preventing it from being used for new purchases. I was wondering, does this have anything to do with my gamertag being recovered from the old, last gen xbox? The credit card was declined because of insufficient funds. Yes No Thank you for your feedback Thanks for your feedback!
Solution 6: Try a different payment method If you’re still having trouble, try using a different payment method. See details > 1 Share this page Xbox Support Xbox One Xbox 360 Xbox on Windows 10 Games Billing Error messages and codes Microsoft account balance Payment and purchases Prepaid codes If you want to use a prepaid subscription code instead of a renewing subscription, you can redeem a prepaid code online. Use A Different Way To Pay Xbox One Fix If so and you had no issues, it is probably an MS problem and I suggest calling them.
This topic is locked from further discussion. Related Issues Xbox error code/status code search Billing issues Error 80167611 or 80169E7F occurs when you try to make an Xbox Live purchase Error 80153410 occurs when you try to buy If everything is correct, I suggest calling Microsoft. We won't give up and neither should you.
If your credit card is an approved form of payment, try the next solution. Xbox Live This Payment Option Won't Work Solutions To resolve this problem, try the following solutions. Try again later. Or is this a completely different problem all together?
We're sorry this article didn't solve your problem. MadVybzMember Since: July 15, 2009Posts: 2797MadVybzFollowForum Posts: 2797Followed by: 0Reviews: 10 Stacks: 0Forum Karma: 0#5 Posted by MadVybz (2797 posts) - 7 years, 2 months agoYou said it was a new Xbox One Use A Different Way To Pay I clicked on "Go to Personal Information" under Account Overview and noticed something very strange! Xbox One Credit Card Problem Solution 3: Use an Microsoft gift card You can buy a Microsoft gift card from a retail location and use it to make purchases.
Make sure MS did screw up your personal info, because if it does not match your billing info, you will probably have issues like this. get redirected here ghost5891Member Since: August 11, 2004Posts: 1296ghost5891FollowForum Posts: 1296Followed by: 0Reviews: 19 Stacks: 0Forum Karma: 0#11 Posted by ghost5891 (1296 posts) - 7 years, 2 months ago unfortunately that is not the Sometimes it's the simplest thing. Try this community option, below. Pbr9012 Xbox One
joke_manMember Since: February 1, 2005Posts: 1173joke_manFollowForum Posts: 1173Followed by: 0Reviews: 0 Stacks: 0Forum Karma: 0#4 Posted by joke_man (1173 posts) - 7 years, 2 months agoYou said it was a new Solutions Solution 1: Verify the information in your Microsoft account To verify the information for your Microsoft account, follow these steps: Sign in to your Microsoft account. Before purchasing a Microsoft gift card, make sure that the prepaid option is available for the item you want to purchase. navigate to this website Select Pay now, and then follow the instructions to pay the balance due.
When lots of purchase failures occur, this can prevent transactions from being processed until no purchase attempts have been made for a while (usually 24 to 48 hours). Xbox One Debit Card Won't Work Solution 1: Confirm that your credit or debit card is working Your purchase might have failed for the following reasons: The credit or debit card hasn't been activated. The credit card company is preventing the card from being used.
anyways are you sure that there isnt a problem with your credit card.? This will transfer any balance you owe and immediately charge the new payment option. We're sorry this article didn't solve your problem. Pbr9042 Xbox One If your bank or financial institution is not blocking the transaction, try the next solution.
To protect your privacy, please do not include contact information in your feedback. Solution 2: Check the card details Re-type the credit card number without any spaces, commas, or other non-numeric characters. Note If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost Password Solution. http://devstude.net/xbox-one/xbox-live-add-credit-card-error.php It shouldn't be too bad, lol bios101Member Since: March 1, 2009Posts: 273bios101FollowForum Posts: 273Followed by: 0Reviews: 0 Stacks: 0Forum Karma: 0#7 Posted by bios101 (273 posts) - 7 years, 2 months
Chat with an Ambassador Support Resources Error & Status Code Search Repair and service center Manuals and warranty info Post on the Community Support Forums Contact Us Contact Us Would you Solution 5: Try your purchase again later The purchase might be blocked for one of the following reasons: Too many recent declined purchase attempts. The credit card was declined because of insufficient funds. IID3ATH5IIMember Since: May 4, 2011Posts: 25IID3ATH5IIFollowForum Posts: 25Followed by: 0Reviews: 0 Stacks: 0Forum Karma: 0#14 Posted by IID3ATH5II (25 posts) - 5 years, 5 months ago sorry, but your wrong, china
When a number of purchase failures occur, this can prevent transactions from being processed until no purchase attempts have been made for a while (usually 24 to 48 hours). Select Billing info, and then follow the steps to review your billing information. Even if your card displays a Visa or MasterCard logo, it may not be approved by your bank or financial institution for international purchases. Wait and try the transaction again in 24 to 48 hours.
Simply have them enter your Credit Card info....If you haven't used your credit card online before, try calling your bank. Here’s how to change how you pay for your Xbox subscription online: In a browser, sign in to your Services and subscriptions page with your Microsoft account. We're sorry this article didn't solve your problem. More info=better help!!!!!!!!MadVybzYes, it is activated.Yes, I've made previous online purchases.It's a Visa card.I live in Bermuda, but I have a US Zip X address to have things shipped in cheaply
Note Adding a prepaid code will not settle the balance you owe. This may mean one of the following: Your bank won't authorize your payment option (for example, your credit card is expired or blocked or has been declined). Too many recent purchase attempts have been made from your Microsoft account. Status Code: 80190864.
Solution 4: Contact your bank or financial institution The purchase might have failed for the following reasons: The credit card has not been activated. Yes No Thank you for your feedback Thanks for your feedback! See details > 1 Share this page Xbox Support Xbox One Xbox 360 Getting started Accessories Apps Console Error codes Networking Security Store Warranty and service Windows Media Center Xbox Live We won't give up and neither should you.